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Signed up 4 yrs ago . Just quit without a last meeting . The people I did meet were so totally unsuitable. There was no effort whatsoever put into matching. There is no vetting done on clients. DONT waste your money it’s a joke. Date of experience : 19 June 2024. Reply from Intro NW Limited. Updated 27 Jun 2024. Hi Louise, This is Intro North West, UK, we do not have an agency in Ireland. I believe your review is intended for Intro Matchmaking Ireland. To be clear we are nothing to do with this company. INTRO MATCHMAKING Address 24 Grafton Street, Dublin 2 Email: info@intro.ie Sorry to hear of your experience, could I kindly ask you to re-direct your review. I'll flag with Trustpilot too. Kind regards, Tiffany. This has to be the way forward. My experience with Intro has been a great success story. Not only have they matched me with my ideal partner, they have created a welcoming and safe process whereby their customer service is wonderful. They are always at hand if you need to chat things through. I cannot recommend them highly enough, If only I had known of them some years ago I could have saved myself a lot of wasted time and unpleasant experiences using internet dating. Working with them has been flawless. Thank you so much Intro, most definitely one of my better decisions in signing up with you
Date of experience : 26 January 2022. Success. For anyone who is looking for a life partner or even a quality companion,I could not recommend Intro highly enough…We discussed at length how I felt and what I was looking for. And wow success,I believe I have met for me the perfect person….Give it a try you won’t be disappointed….C.H. Date of experience : 08 February 2022. Annabel is the perfect match. Annabel is the perfect matchmaker! With so many facets and an extraordinary network of connections, it feels like you’re in safe hands with her. She radiates warmth, is perceptive and honest - super happy about Intro NW. Date of experience : 18 February 2021. Confidence in Dating. After so many negative experiences with online dating, I decided to invest in myself and use a proper matchmaking service. I was keen to find an agency in my area and after researching the options I went with Intro NW as I felt that they really understood me. They have boosted my confidence and I have met people who are genuine, professional and just really nice people. It’s early days but I’m feeling optimistic. Date of experience : 22 February 2021. Excellent. Excellent. Tiffany took so much care when matching me up with someone. She is not only professional but an absolute pleasure to deal with. Date of experience : 26 January 2022. Hundreds of pounds taken from me and no… Hundreds of pounds taken from me and no service provided. I paid Annabel an initial fee of several hundred pounds before she admitted that unless I lost weight she would be incapable of matching me with anyone. I am 3 stone overweight at 5’ 4” and 13 and a half stone. In Annabel’s words, “I can’t show your profile to my clients. How would you like it if I showed you the profile of someone who was overweight like you?” I was this weight when Annabel accepted me as a customer and took my money. I believe that there are not enough people on Annabel’s books, that her contacts are limited and, therefore, my weight is being used as an excuse. I asked for a refund as she was unable to provide me with any service at all for the money I have paid. She has refused both the refund and to provide me with any service. I am now starting on the complaints process with the Dating Agency Association and will provide updates here of progress. Date of experience : 15 March 2019. Reply from Intro NW Limited. We are disappointed to read this review. Above all else, we respect our client’s confidentiality and so will not go into detail or reply to the content of the review. We can confirm that after one month of unsuccessful introductions, we offered to suspend this client's membership and then stopped payments of her contracted membership fee, as a goodwill gesture. We pride ourselves on our personal and empathetic approach, something that is really appreciated by our clients. peoples introduction bureau reviews